Cost  Warehouse processing  time:  Transit time: 
 Standard Shipping



Free for orders $75+

  3-5 business   days     3-6 business days after date shipped
 Priority Shipping  $8.99    1-2 business   days     2-3 business days after date shipped 
 International Shipping-Standard  By Country

  3-5 business   days 

   3-7 business days after date shipped (for orders placed after 7/27)

International Shipping-Priority  $39.99  

  1-2 business     days

  1-5 business days after date shipped

*This timeline is an estimate only and is not guaranteed. On rare occasions, orders will ship or be delivered outside this timeframe. We reserve the right to make deliveries in installments as products are ready.

Orders ship from Tempe, Arizona.

Preorder items ship in the time period stated above after their given release date. If your order includes both preorder and non-preorder items, the full order will be held until the expected ship date of the preorder item(s). We may occasionally split your order into multiple shipments at SIIX Collection's discretion.

All pre-order items reference an "Expected Ship Date" which is our best estimate of product availability at the time of sale. These dates can and do change. While we make every effort to deliver on or before these dates, please be aware that all pre-ordered items are subject to changes in actual ship dates. If your order includes both preorder and non-preorder items, the full order will be held until the expected ship date of the preorder item(s). In order to provide the best service experience, we encourage customers to avoid time-sensitive purchases such as gifts on pre-order items.

Orders cannot be modified or canceled once they have been submitted. However, unwanted items can be returned for a refund once received. For more return information, please refer to our return policy.

Orders of $300 and up require a signature confirmation upon delivery.

All U.S. orders are shipped via USPS or FedEx at SIIX Collection's discretion. SIIX Collection is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country. SIIX Collection may cancel any order being sent to a Freight Forwarding company/address.

Order Status

You will receive a shipping confirmation email with a tracking number once your order ships. The tracking number for orders within the U.S. will include an estimated delivery day. 

If you're missing items or shipments or if you have any concerns about the products you received, contact us within 72 hours of the delivery date and if applicable, please provide a photo showing the issue when emailing our customer service team. Please make certain to ship to a secure location as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.

International Orders

All international packages are shipped via FedEx with the service level at SIIX Collection's discretion or by upgrading to International Priority shipping. We provide a customs declaration number, but transit times and delivery vary by country. Please note that import duties and VAT charges can apply for deliveries outside of the United States and are not included in your order’s total. The value of the package is listed to customs as the subtotal (before discount) and includes shipping costs. SIIX Collection assumes no responsibility for any import duties/customs charges. We will not reship or refund orders, including shipping fees, in the event that they are refused or returned. International sales are final.

*Please note all prices on product listings are in USD.